719-207-5194
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Policies


BLACK BEAR RV PARK & RESORT POLICIES

Welcome to Black Bear

Please read over our RV Park , Campground & Motel Rules.
Upon receiving this via email you are in agreeance with the Park rules and understand them and commit to comply with the rules while staying with us. Thank you so much.

Welcome to Black Bear RV Park, Campground and Motel Refund policy

We do apologize for our strict policy and procedures however, due to avoidance of any issues we have placed these procedures and policies to all reservations. All Guest upon providing their debit or credit card information authorize Black Bear to manually enter, process and sign the signature line as Black Bear as your physical presence is not here and the signature line must be signed to process your deposit or reservation. You are in agreeance that you will not dispute the charges or " Black Bear Scribbled Signature as you have authorized us to do so in your favor and out of your presence & processed by Black Bear or come back and say that you were not aware of the policies and procedures of the processing of the reservation. By placing and accepting this reservation at Black Bear RV Park and Motel and making a Deposit you agree to the terms and conditions set in on our refund policy. All Deposits are non-refundable but if you do have to do a cancellation the Deposit can be used or applied for a future reservation for yourself, family or friends for up to 1- 2 years based upon availability. If we do honor a refund of any type upon administrative approval and Guest proof of an unusual circumstance than a $50.00 Cancellation fee is applied as well as the reversal fee that the processing company may charge the Business. More information is below at the bottom of this page.

Please read our Park Rules as they are meant to provide safety and ensure that each guest has an amazing experience.
Upon reading the Rules and making a reservation you are Automatically agreeing to all policies/rules of The Black Bear Resort and it's premises.


THERE IS A PRIVATE RESIDENCE BEHIND THE OFFICE DOOR
READ THE SIGN ON THE DOOR PLEASE!
DO NOT PUSH ON THE DOOR TO TRY AND ENTER AS IT IS LOCKED AT ALL TIMES AND WILL BREAK OPEN WITH SUCH FORCE. Kindly Ring the Doorbell or text first!
THANK YOU!

POLITELY RING THE DOORBELL OR TEXT 719-207-5194 FOR ASSISTANCE!

We have 360 degree security for the premises. For staff, Black Bear and guests protection.

Please read over our RV Park , Campground & Motel Rules!

Quiet Hours 10 pm to 9am Please!
If you intend on having a Party or Gathering please inform the office in advance so that we can
Inform other guests and not disturb them.

All incoming visitors that you have must be registered with the office. No unregistered Guests please. Text Pamela 719-207-5194 and inform us of your guests please. All unregistered vehicles will be towed at owner's expense.
Overnight guests are $7.00 per person per night.

For Rooms and Our Entire Park

1. Check-In and Check-Out:
Fees for Early & Late check In/Out Times apply in that we can accommodate your stay! Our staff is limited and the lighting of our mini resort is of low lights.
NO AFTER DARK ARRIVALS IN THE RV PARK!

Check-In: 2:00 PM unless special arrangements have been made!

Check Out: 11:00 AM

Late arrivals: Motel Guests and RV arrivals: RVer's. It’s best to arrive during the daylight hours please! As our Park has low -lights and This way we can get you hooked up and not run over our Utilities or disturb other Guests!!

Arrivals after 5pm must make arrangements with us first please and there is a $35.00 late arrival fee up until 7pm. After 7pm it is a $50.00 fee.

If you need to make special arrangements just simply check with us and we will be glad to accommodate you! 719-207-5194

RV PARK & Motel Entire Premises RULES:

No personal mail is allowed to be delivered here. Please get a PO Box in Howard or Salida.
You can have Amazon, Fed-Ex or UPS deliveries as we have a UPS/Package Delivery station for that!

1. RV Sites are priced for a 2 person occupancy only. Upto 2 Children 10 and under stay for Free! Extra Adults and Children 10 and older are $5.00 per extra person per day.Overnight Guest must be registered with the office and pay in advance for their overnight stay. Extra guests are $7.00 per person per night.

Motel Rooms are priced based upon the occupancy level that you reserve. Overnight Guest are charged at $10.00 per night per extra person and must be registered at the Office.

2. You are allowed ONE Vehicle per RV Site/Motel Room. Extra Parking is available in designated extra parking areas. Please DO NOT park your vehicle or extra vehicles in another empty RV site/Motel Room parking area as other guests have either reserved the site or are coming in and out daily. You will be charged for that site that you occupy and if the vehicle is left unattended we may have to tow it at owner expense in that the reserved guest can get into their site.
We also have extra parking for ATV’s and Trailers. Check with the office for extra parking pass & fees.

3. Absolutely No mechanics on RVs or Vehicles on premises. We do keep a business card for RV repairs posted up at the main office. We are not responsible for any RV repairs.
NO RV or VEHICLE WASHING ON PREMISES. We are on metered water sources!

4. Shower House Use: Showers are $5.00 per person per shower. Please provide your own Towels, bath essentials and toilet paper unless you have purchased a Shower House Pass for the full use of such. Please Clean up after yourself after each use. Towels and Cleaning supplies are located under the bathroom sink.

5. Dumpster Use: Absolutley NO personal outside trash or trash containers to be placed outside of your RV or Motel Room or Tent Site!!! We are in the Rocky Mountains and Wildlife/Critters are lured in from the smell & subject to come to the Park and tear up the trash< RV or Vehicles that contain food, soda cans and etc.

NO GLASS BOTTLES OR CONTAINERS allowed on premises please. Glass breaks and can cause injuries to the feet!

***** Dumpster: We Lock it up everyday at 5pm in intent to keep Wildlife out and Illegal use! We provide a BEAR/WILDLIFE proof Dumpster to dispose of HOUSEHOLD TRASH ONLY. We have a security Camera on the Dumpster to monitor what is being disposed of. Absolutely NO : Car parts, RV Parts, Construction Materials, Furniture, X-mas trees, Lawn Chairs, Bulky Boxes, Electronics or anything other than HOUSEHOLD trash are to be placed in the Dumpster as we are limited on the dumpster size and our trash collection service does not have adequate place for things other than HOUSEHOLD TRASH!

6.Children & Pets: Always must be supervised by an adult or owner at all times. Pets must be on a leash at all times. We do have a Dog Park that allows pet owners a chance to let their pet off the leash to run and play, however, never leave the pet unattended at the Dog Park.
Children are not allowed to play in the Dog Park area freely and must only be in the Dog Park supervised and supervising their pet... as we have a designated play-area for the children to play.

*** 7. Children are not allowed to run and roam the premises without adult supervision. Remember we are in the Rockies and forest & wildlife surrounds us.children are especially not allowed to freely roam or play in any area after dark alone. Supervision of an Adult with a flashlight is a must to ensure the children's well being and safety!

8. Fires, Charcoal Grills, Fire rings:
We do sell wood here for the guests. $8.00 per bundle. Please purchase at the office during office hours. Fire Rings are available to rent for $3.00 per day or use.

9.. NO open fires when we are in a stage 2 BURN BAN .No fires whatsoever on the ground...every fire must be contained in a charcoal grill or fire pit or ring.
You must check with the Howard Volunteer Fire Dept. first and always before having any type of open flame fire ( Fire pits, grills, campfires) Call Vol. Fire Dept at 719-942-4833 and then report it to the office that you have the ok for the fire or grill.
As we are in the High desert and it gets dry! Dry! Dry! here and gusts of winds do happen and cause major fires that destroy our beautiful environment.

10. Outdoor Party Deck: located adjacent to the office/Laundry area; For Guests use.
We have a propane grill available for your use. You must provide your own propane for your use.
A stereo for music and shade. Please clean up all trash ‘ cans, and the grill after each use and leave the area in good condition for the next guests, Thank you! ALL TRASH to be carried down to the BEAR PROOF DUMPSTER please!

11. Creek exploring or walking: Closed toe shoes only. No children unsupervised.

12. NO TREE CLIMBING at all please : as the branches could weaken and fall.

13. NO FIREARMS or bee-bb or pellet guns allowed or in use on the premises.

14. An Archery area is available. Please provide your own archery supplies.

Inventory Of Rooms:

DO NOT USE WHITE TOWELS FOR SPILLS PLEASE..AS THEY STAIN. $25.00 CHARGE WILL BE ADDED TO ANY DAMAGED OR STAINED TOWELS!

All Cabin House Rooms are started out with a complete Inventory List. ( Linens, Bedding, Pillows, Towels, TV, Appliances, and Wall Hangings and Decor etc. ) to ensure that each house guest leaves the house room inventoried as it was when they arrived, fully accommodating and ready for the next guest.

We have never had an issue with theft before and we are grateful and thankful for that. However, every Guest must have an active Credit Card on file or pay a Refundable Deposit to ensure that all inventory remains in our adorable rooms.

JUST A REMINDER.....BRING YOUR FAVORITE PILLOW! And Favorite Bath Essentials!

Our Cabin House Rooms are set up in that it provides our Guests with a Rustic close to home-away from home experience! We provide coffee and condiments for your coffee and a starter supply of Hotel size bath essentials.

1. Please help conserve on Electricity and other sources here

and TURN OFF all Lights, Heaters, Fans or Air Conditioning/Heat when you leave your room for long periods of time.

2. Please be kind to our Septic System

As we are on a Septic System that is sensitive to feminine products and toilet paper wads. We use a dissolving biodegradable toilet paper product to ensure the lifespan of our Septic. No Female Products whatsoever in the septic please!

3. Please no paper towels/ baby wipes or food to be flushed down the toilets please!

4. Room Cleaning and Clean Sheets:

Most of our Guests prefer us to not enter their room unless they request cleaning, Clean Lines, exchanging of Towels or etc. We honor your privacy and are not offended if you want to be left alone during your stay. If you need something just ask and we will be happy to drop it off at your doorstep!

We will only Clean your room or enter it and or provide Clean Linens upon your request!

5. Linens: Towels:

Each room is limited to 4 Towels, 4 hand Towels and 4 WashCloths at any given time. Due to the cost of Inventory we are limited on the number of them that we can provide at a given time. However, just ask us for more as you need them and we can gather up your dirties and provide fresh Clean ones in exchange. Place all used Linens and Towels in the Basket Provided please!

PLEASE DO NOT USE THE WHITE TOWELS TO SOAK UP STAINS OR SPILLS.

WE PROVIDE OTHER TOWELS JUST FOR THIS PURPOSE! Just ask Please!

6. Free WI-FI Internet : Is available and a password is required, We must conserve on our bandwidth and be courteous of other guests. Remember you are in the Mountains and Valley and we can only provide what is available as we are not yet as Technologically advanced as the cities. NO STREAMING PLEASE. checking Emails, surfing the net and other simple things are allowed.


7. Trash : Let's all be Eco friendly and try to conserve on the trash and waste of containers please! Please NO GLASS CONTAINERS! Glass is too hard to Dispose of and breaks easily. Plastic is acceptable. Please rinse out any can food or Tin cans and dispose of in our recycle bin. We encourage recycling!

Crush down plastic bottles after emptying them of their contents. It helps to cut down and make room for more! If you have Trash that needs to go to the Dumpster simply please dispose of it in the Dumpster or in the designated Trash Container
Follow the Dumpster Rules Please!They are Posted down by the Dumpster!

We are environmentally friendly and try to recycle plastic grocery bags to line our bathroom waste baskets with. If you like you may leave any that you may not use in your room or at the office.


8. Feel Free To Roam: When you stay with us you have complete access to our entire 8 acre mini rustic resort.

See Campground rules for a walk in the creek. OUR PLACE IS YOUR PLACE!

9. Laundry Use: We have a Mini- Laundry Facility for your use!


10. CELL PHONE SERVICE
At&t is Best!
Cell phone service can be spotty at best in the Valley and at most campgrounds in the area. There is typically a good AT&T signal here at our park. In case of emergencies, there is an office cell phone available. Please do not hesitate to use it if necessary. Note that Wi-Fi calling and texting works well on our wireless network.

11. Use of the OutDoor Common area: This is a shared area and all guests are Welcome to use it.

12. DIATOMACEOUS EARTH: Because we are Pet and Children Friendly! We use this Eco Friendly Killer to rid off insects and Spiders. Please let us know if you notice any insects in the room. We treat the resort regularly but sometimes just being out in a country setting makes it difficult to get rid of them all.

We hope that you ENJOY your stay with US and by all means make yourself at HOME! Our place is your place!

We are laid-back, friendly and hospitable ensuring you and yours are feeling at Home!


For Rooms and Our Park

1. Check-In and Check-Out:
Fees for Early & Late check In/Out Times apply in that we can accommodate your stay!

Check-In: 2:00 PM unless special arrangements have been made!

Check Out: 11:00 AM

Late arrivals: Motel Guests and RV arrivals: RVer's Its best to arrive during the day light hours please! This way we can get you hooked up and not run over our Utilities!

Arrivals after 6pm must make arrangements with us first please!

If you need to make special arrangements just simply check with us and we will be glad to accommodate you! 719-207-5194

RV PARK RULES:
1. RV Sites are priced for a 2 person occupancy. Children 10 and under stay for Free! Extra Adults and Children 11 and older are
Inventory Of Rooms:

All Cabin House Rooms are started out with a complete Inventory List. ( Linens, Bedding, Pillows, Towels, TV, Appliances, and Wall Hangings and Decor etc. ) to ensure that each house guest leaves the house room inventoried as it was when they arrived, fully accommodating and ready for the next guest.

We have never had an issue with theft before and we are grateful and thankful for that. However, every Guest must have an active Credit Card on file or pay a Refundable Deposit to ensure that all inventory remains in our adorable rooms.

JUST A REMINDER.....BRING YOUR FAVORITE PILLOW! And Favorite Bath Essentials!

Our Cabin House Rooms are set up in that it provides our Guests with a Rustic closes to home-away from home experience! We provide coffee and condiments for your coffee and a starter supply of Hotel size bath essentials.

1. Please help conserve on Electricity and other sources here.
Turn off lights, heat or fireplaces or AC units ifapplicable to the room.

and TURN OFF all Lights, Heaters, Fans or Air Conditioning/Heat when you leave your room for long periods of time.

2. Please be kind to our Septic System. Use RV toilet paper only or biodegradable only! No feminine products whatsoever to be flushed in toilet.
They will clog our sewer lines and its $150.00 fee charged to you to clean them out. Clogs are able to be found and to whom caused them.

As we are on a Septic System that is sensitive to feminine products and toilet paper wads. We use a dissolving biodegradable toilet paper product to ensure the lifespan of our Septic. No Female Products whatsoever in the septic please!

3. Please no paper towels/ baby wipes or food to be flushed down the toilets please!

4. Room Cleaning and Clean Sheets:

Most of our Guests prefer us to not enter their room unless they request cleaning, Clean Lines, exchanging of Towels or etc. We honor your privacy and are not offended if you want to be left alone during your stay. If you need something just ask and we will be happy to drop it off at your door step!

We will only Clean your room or enter it and or provide Clean Linens upon your request!

5. Linens: Towels:

Each room is limited to 4 Towels, 4 hand Towels and 4 Wash Cloths at any given time. Due to the cost of Inventory we are limited on the number of them that we can provide at a given time. However, just ask us for more as you need them and we can gather up your dirties and provide fresh Clean ones in exchange. Place all used Linens and Towels in the Basket Provided please!

PLEASE DO NOT USE THE WHITE TOWELS TO SOAK UP STAINS OR SPILLS.

WE PROVIDE OTHER TOWELS JUST FOR THIS PURPOSE! Just ask Please!

6. Free WI-FI Internet : Is available and a password is required, We must conserve on our bandwidth and be courteous of other guests. Remember you are in the Mountains and Valley and we can only provide what is available as we are not yet as Technologically advanced as the cities. NO STREAMING PLEASE. checking E-mails, surfing the net and other simple things are allowed.


7. Trash : Lets all be Eco friendly and try to conserve on the trash and waste of containers please! Please NO GLASS CONTAINERS! Glass is to hard to Dispose of and breaks easily. Plastic is acceptable. Please rinse out any can food or Tin cans and dispose of in our recycle bin. we encourage recycling!

Crush down plastic bottles after emptying them of their contents. It helps to cut down and make room for more! If you have Trash that needs to go to the Dumpster simply please dispose of it in the Dumpster or in the designated Trash Container
Follow the Dumpster Rules Please!They are Posted down by the Dumpster!

We are environmentally friendly and try to recycle plastic grocery bags to line our bathroom waste baskets with. If you like you may leave any that you may not use in your room or at the office.


8. Feel Free To Roam: When you stay with us you have complete access to our entire 8 acre mini rustic resort.

See Campground rules for a walk in the creek. OUR PLACE IS YOUR PLACE!

9. Laundry Use: We have a Mini- Laundry Facility for your use!


10. CELL PHONE SERVICE
At&t is Best!
Cell phone service can be spotty at best in the Valley and at most campgrounds in the area. There is typically a good AT&T signal here at our park. In case of emergencies, there is an office cell phone available. Please do not hesitate to use it if necessary. Note that Wi-Fi calling and texting works well on our wireless network.

11. Use of the Outdoor Common area: Party Deck. This is a shared area and all guests are Welcome to use it. Has a propane gas grill( please supply your own propane)

12. DIATOMACEOUS EARTH: Because we are Pet and Children Friendly! We use this Eco Friendly Killer to rid off insects and Spiders. Please let us know if you notice any insects in the room. we treat the resort regularly but sometimes just being out in a country setting makes it difficult to get rid of them all.

We hope that you ENJOY your stay with US and by all means make yourself at HOME! Our place is your place!

We are laid-back, friendly and hospitable ensuring you and yours are feeling at Home!

We are a beautiful energy and Zen here.
We do not tolerate violence, guns, or loud obnoxious behavior or disrespect to Black Bear staff or Owners or the guest that stay with us.
We do have the immediate right to ask guests that violate our rules, property or respect to leave immediately without notice or refund of the reservation.

Every reservation requires a deposit to hold the RV Site or Room. Thanks.

​Refunds and Cancellations: Deposits are NON-refundable as they are security in reserving your room or rv site and that marks it out as unavailable for the length of your reservation on our calendar as reserved, thus,if you decide to cancel Black Bear loses the opportunity to rent the room or site to a definite reservation. This is why a deposit is taken. Upon making and accepting the reservation you are automatically agreeing to the cancelation policy.
We will credit you for a future use of the deposit amount of the reservation.
Absolutely No refunds during peak season: March- December.
If we do warrant a refund due to special circumstances and after review that must be approved we have the right to determine the percentage of the refund. We will however credit you a future stay with us and apply your deposit or payment to a credit towards a future stay with us.....There is a $50.00 Cancellation fee And a reversal fee of 5% As a reservation does take time and staff to create the reservation and the processing company charges a refund fee.Thank you so much.

Credit/debit card processing: Your reservation has tax on it and there is a 5% processing fee to process your payment that each guest is charged. So your reservation will be with tax and the 5% fee.
REFUNDS AND AGREEMENT POLICY
we do apologize for our strict policy and procedures however, due to avoidance of any issues we have placed these procedures and policies to all reservations. All Guest upon providing their debit or credit card information authorize Black Bear to manually enter, process and sign the signature line as Black Bear as your physical presence is not here and the signature line must be signed to process your deposit or reservation. You are in agreeance that you will not dispute the charges processed by Black Bear or come back and say that you were not aware of the policies and procedures of the processing of the reservation. By placing and accepting this reservation at Black Bear RV Park and Motel and making a Deposit you agree to the terms and conditions set in on our refund policy. All Deposits are non-refundable but if you do have to do a cancellation the Deposit can be used or applied for a future reservation for yourself, family or friends for up to 1- 2 years based upon availability. If we do honor a refund of any type upon administrative approval and Guest proof of an unusual circumstance than a $50.00 Cancellation fee is applied as well as the reversal fee that the processing company may charge the Business.

ARRIVAL TIMES
3:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are welcome. Pets must weigh under 160 pounds. PETS and Fees Pets are allowed at the RV Park, Campground and Motel Rooms. Pets- $5.00 a Night ( Maximum Charge $20.00 a week for RV Sites) RV Site: $50.00 Cash deposit for site cleaning Please use doggy bags or plastic grocery bags to pick up your pets droppings if you walk your pet around the Park please. Please Do not allow Your Pet to potty on other Guests RV Sites or areas that guests enjoy. Pets must be leashed at all times while staying at the Black Bear...when outside of cabin room, and all messes must be immediately picked up and properly disposed of please! Motel Rentals and Pets: Pets: Motel Room: $150.00 deposit( refundable) $35 Carpet Cleaning Fee. A limit of 2 pets are allowed in the Cabin Rooms. A refundable $150.00 Cash fee will be required and refunded after departure, if no damages have occurred and if there is no excessive cleaning. Rooms are thoroughly inspected pre-arrival and upon departure. Vacuums are available at the office for guest use. We have a Dog Park and ask that you use the Designated area for Your Doggy Potty Area. We do Charge $50.00 extra for Poop Scooping. Pets must be leashed at all times while staying at the Black Bear...when outside of cabin room, and all messes must be immediately picked up and properly disposed of please! Pet fees are non refundable and are dependent on length of stay. Stays longer than one week will be charged each week. A limit of 2 pets are allowed in the Cabin Rooms. Pets are not to be allowed on the furniture, and cannot be bathed in the bathtubs. Please! A refundable $150.00 Cash deposit fee will be needed and refunded after departure, if no damages have occurred and if there is no excessive cleaning. Rooms are thoroughly inspected upon departure and the day of arrival. Vacuums are available at the office for guest use. Pets are not to be allowed to roam unattended at the cabins, RV Park or Campground. If they must be left unattended, they must be kenneled, not leashed. PETS PETS and Fees ​Pets- $5.00 a Night ( Maximum Charge $20.00) We have a Dog Park and ask that you use the Designated area for Your Doggy Potty Area. Pets are allowed at the RV Park, Campground and Motel Rooms. ​Please use doggy bags or plastic grocery bags to pick up your pets droppings please. Please Do not allow Your Pet to potty on other Guests RV Sites or areas. ​ We do Charge $50.00 extra for Poop Scooping. Pets must be leashed at all times while staying at the Black Bear...when outside of cabin room, and all messes must be immediately picked up and properly disposed of please! ​Pet fees are non refundable and are dependent on length of stay. Stays longer than one week will be charged each week. A limit of 2 pets are allowed in the Cabin Rooms. ​A refundable $150.00 fee will be placed on the card on file and refunded after departure, if no damages have occurred and if there is no excessive cleaning. Rooms are thoroughly inspected upon departure and the day of arrival. Vacuums are available at the office for guest use. ​Pets are not to be allowed to roam unattended at the cabins, RV Park or Campground. If they must be left unattended, they must be kenneled, not leashed. ​ Please clean up after your pet and dispose of all waste at our pet waste area stations or trash bins. If you are unable to keep your pets waste picked up then we will have to charge you for the extra clean up $50.00 per occurrence or ask that you not have the pet here any more. Respect the other RVers and only take your pet out to the designated area for restroom potty! Never allow your pet to use the restroom in the RV park or on someone else RV site Please! or Motel area or on another persons site. ​If we find poop on your site we will have to charge for the clean up $50.00.. Sorry but we all need to think of the next guests coming in, Thank You!. We are a Pet Friendly park. Please keep Cats inside your RV at all times unless you have a caged enclosure that does not allow an escape. Please do not leave your pet unattended or tied up unless you are supervising the pet. We are not responsible for injuries or lost off of a leash, runaways or accidents that may occur to your pet while staying at the Black Bear Campground. Please do not allow your dog to bark continuously or otherwise disturb other campground guests. Motel Guests: Pets are to be under your supervision at all times. If your pet has an accident and requires us to carpet clean a $50.00 fee will be charged to your rate for the clean up. Please keep your Pet on a leash when walking around the premises. Salida, the nearby town offers numerous options available for doggy daycare and pet sitting. Please do not allow your pets into the common area, restrooms or to roam around freely and unattended. PETS Pets are allowed at the RV Park and Campground. Please use Your own doggy bags or plastic grocery bags to pick up your pets poop! Pets are allowed in the Rooms with a $125.00 Pet deposit. $45.00 fee for carpet cleaning comes out of the deposit. for pets under 20 lbs and $50.00 fee for pets over 20 lbs. Pets must be leashed when outside of cabin room, and all messes must be immediately picked up and properly disposed of.